Fix the Error “Server DNS Address Could Not Be Found” on Android?

Fix the Error “Server DNS Address Could Not Be Found” on Android?

Recently, I wrote an article addressing the resolution of the error “Unable to resolve the server DNS address,” wherein I detailed steps to identify and rectify DNS-related issues on computers, effectively resolving the problem.

Similar issues arise on Android phones, where users encounter difficulties accessing the internet or certain websites. Once again, it’s essential to initially verify the functionality of the internet connection.

If the internet connection is entirely non-functional, it may necessitate contacting your Internet Service Provider (ISP). However, if internet access is available yet specific websites remain inaccessible on your device while functioning properly on others’, the issue may be related to the DNS address.

When attempting to access websites, users may encounter the error message “Server DNS Address Could not be found.” Therefore, in this post, I will outline steps to resolve this issue specifically on Android devices.

How to Fix the “Server DNS Address Could Not Be Found” on Android?

Enable/Disable the internet

If your Android phone is connected to a router, try powering off the router and then turning it back on after a 10-second interval. If your phone is using mobile data, attempt disconnecting and then reconnecting. Often, these simple steps can effectively resolve the issue. If not, proceed to the next troubleshooting step.

Use Google DNS Server

In this method, you need to access your phone’s internet settings and update the DNS server to Google’s free DNS, which is often effective in resolving DNS-related issues. This is a straightforward process and can be done on various phone models. Below are the steps I followed on a Vivo V11:

  • Swipe up from the bottom of the screen to access the quick settings panel, where you’ll find the Wi-Fi icon.
  • Tap and hold on the Wi-Fi icon to access the Wi-Fi properties.
  • If your phone is not using a static IP, enable the option to use a static IP.
  • Tap on “DNS 1” and enter Google’s DNS address:
  • Next, tap on “DNS 2” and enter the secondary Google DNS address:
  • Once done, the DNS is updated. You can now try accessing the website that previously wasn’t opening on your phone, and it should work properly now.

Restart Your Android Device

Sometimes, restarting your phone can resolve the issue, as it refreshes the device’s system. This simple action often proves effective in various scenarios. Therefore, if you encounter a DNS error, consider restarting your phone to see if it resolves the issue for you.

Update Google Play Services

If you’re experiencing issues like “dns_probe_finished_no_internet” or similar problems on your Android device, it’s often beneficial to update Google Play Services. Many apps rely on Google Play Services to function properly, so updating it can often resolve such issues.

To update Google Play Services, you’ll first need to deactivate the Android Device Manager. Here’s how to do it on a Vivo V11:

  • Go to Settings.
  • Select Security or Privacy, then tap on More Security settings.
  • Look for Device Manager.
  • Under Device Manager, locate “Find my device” and tap on it.
  • On the next screen, tap “Deactivate.”

Now, return to Settings and navigate to More Settings, then App Manager. Find Google Play Services in the list of apps, and tap on it. From there, select “Uninstall updates.” Once done, go back and repeat the process to reactivate Device Manager. This should help in updating Google Play Services on your device.


If you encounter the error “Server DNS address could not be found” on your Android device, try these solutions, and you should be able to resolve the issue quickly. If you have any questions, feel free to leave them in the comments, and I’ll get back to you as soon as possible.

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